FAQs

Got a Question?

General

Yes, of course. Feel free to order a sample pack here.

The prices listed are wholesale pricing. We also offer volume discounts, which can be found on the specific product page. We can offer you an additional discount on our website prices if you are looking at ordering more than 1,000 mailers of any size. Please contact us at hello@compackable.com if this applies to you.

Yes we do! All prices on our website are ex VAT, but VAT will be added at checkout. 

We offer custom branding on all size mailers so if you are interested in having your brand on a mailer, please read Custom Packaging. There you will find instructions on how to start the process of getting your very own custom mailers

We don’t currently make packaging for food.

At this stage, we are unable to make bubble wrap cost effectively for our customers. We are working on ways to make this a possibility.

In order to minimize our carbon footprint, we reuse materials as much as we possibly can. One way we do this is by not buying newly made packaging for every order. What we do instead is that we buy used, perfectly fine, packaging from other companies. This is packaging that would otherwise go to waste.
We use it to ship our orders to you, minimizing both our carbon footprint and our costs and so helping to keep the prices as low as possible.

No, we do not and we have no intention of ever doing so. You can find the reasoning behind this decision here.

No, they are not and we will never sell products that are. You can find the reasoning behind this decision here.

Compostable mailer

Cornstarch (from corn not fit for consumption), PLA and PBAT.

PLA stands for polylactic acid. It’s a bio-sourced plastic made from cornstarch and sugarcane. PLA production uses 65% less energy and generates 68% fewer greenhouse gases compared to traditional polymers. 

PBAT (Polybutyrate Adipate Terephthalate) is a biodegradable random copolymer partly derived from fossil resources. This means that it’s not completely renewable. That is why we, along with our factory, are working hard to research and test new alternatives. The goal being a higher bio-base, preferably free of any fossil resources.

We need PBAT to make our mailers compost rapidly. It does this job without leaving behind any toxic residues. If we use less PBAT and more bio-base in our mailers, they will compost too slow. The mailers will no longer be able to pass the home compostable certification.
This means that there is a trade-off between renewability and compostability. As of now we are at the limit of PBAT to bio-base ratio that can pass the stringent testing needed to be certified.
 
To our knowledge there currently doesn’t exist any bio-based plastics suitable for making mailers, that do not use a binding agent like PBAT. We are very interested in hearing from anyone who claims to have found or know of a non-fossil based binding agent fit for our purposes.
There are some steps you can take to ensure maximum longevity of the mailers. Always make sure to keep them out of direct sunlight and humid places. Prolonged exposure to these environments accelerates the composting process. This will compromise the strength of the mailers.
 
Optimal storage is in a dark and dry place. If stored correctly, they are strong enough to transport your goods around the world for 9 months. 

It depends on the composting conditions. The mailers are certified (HOME S0563) to biodegrade within 180 days, i.e. approx. 6 months, in a regular home compost. Under commercial composting conditions, it will happen much faster. As litter (e.g. placed at random in nature) it will happen slower, but it will happen eventually.

Bio Fill

It is made of corn granules, herbal extractions and plain water. Production happens right here in Denmark and there are no chemicals used.

Bio Fill is certified (EN 13432: 2000) to biodegrade in the span of 6 month in industrial composting and will do so every time, without fail. 
Bio Fill can also dissolve in seconds in regular tap water. Try putting a couple in your hand and put it under running water and watch them disappear.

With optimal storage Bio Fill has a shelf life of at least 3 years. 

Optimal storage is out of direct sunlight and humid places. A constant colder temperature will help prolong shelf life. If not stored correctly, Bio Fill will begin to degrade and lose it’s protective abilities.